iPhone XS and iPhone XS Max Problems and Issues

The iPhone XS and iPhone XS Max may have the “the best smartphone cameras ever”, “Best Ever Smartphone” display and the A12 chip that’s 2 to 3 times faster than Qualcomm’s flagship Snapdragon 845 chip, but like most iPhone models, it also comes with its own set of problems. Here are some of the most common iPhone XS and iPhone XS Max problems that users are reporting and what you can do to fix them.

Let’s dive in:

1. Wi-Fi Problems

Some iPhone XS and iPhone XS Max users are reporting Wi-Fi problems. If you’re not able to connect to the Wi-Fi network, then try to hard reset your iPhone XS or iPhone XS Max to see if it resolves the issue.

If that doesn’t work then you can try to reset network settings by going to Settings > General > Reset > Reset Network Settings. Apple has also fixed a bug in iOS 12.0.1 which would cause iPhone XS and iPhone XS to connect to 2.4GHz Wi-Fi networks, rather than 5GHz options. That would result in slightly slower WiFi speeds for some owners. So if you’ve iPhone XS or iPhone XS Max, then install iOS 12.0.1 update.

If these tips don’t help then check our post on how to fix Wi-Fi problems on iPhone XS or iPhone XS Max.

2. Bluetooth Connectivity Problems

If you’re having problems connecting to Bluetooth devices on your iPhone XS or iPhone XS Max, then try turning off Bluetooth by going to Settings > Bluetooth, restarting your iPhone or iPad, and turning on Bluetooth again to see if it helps. Apple has released iOS 12.0.1 to fix a bug where Bluetooth could become unavailable, so download and install iOS 12.0.1 to see if resolves the issue.

If that doesn’t work then check out the tips in our post to fix Bluetooth problems on iPhone XS or iPhone XS Max.

3. Battery Draining Quickly

The problem with battery life issues is that it is very subjective as it is based on your usage pattern, so it is difficult to pinpoint what exactly is causing a problem. If your new iPhone XS and iPhone XS Max battery is draining faster, then check our article for tips on how to fix iPhone battery life problems.

4. iPhone XS or iPhone XS Max Not Charging

One of the major issues being reported by iPhone XS and iPhone XS Max users has been that their new iPhones are not charging automatically when they’re plugged in to a power source. It seems to be an iOS 12 issue, as older iPhone and iPad users are also complaining about the issue. Apple is aware of the issue, and has already fixed it in iOS 12.0.1.

So if you’re facing the issue, install iOS 12.0.1 to fix the issue.

5. Beauty Filter Effect

Another annoying issue is the beauty filter effect being applied to selfies by the iPhone XS and iPhone XS Max, as you can see in the comparison photos below.

iPhone XS vs iPhone X Beauty Filter Effect Issue

Unfortunately, there is no workaround to fix this issue as well. Apple has acknowledged the issue, and is currently working to fix the issue. However, Apple hasn’t provided any update on when it is released. It also doesn’t seem to be fixed in iOS 12.1 beta.

6. LTE Connectivity problems

In addition to Wi-Fi and Bluetooth problems, one of the issues that seem to be plaguing some iPhone XS and iPhone XS Max users is LTE connectivity issues. You can try to hard reset your iPhone XS or iPhone XS Max to see if it resolves the LTE connectivity issue.

Apple is currently investigating the LTE connectivity and reception issue by contacting some iPhone XS and iPhone XS Max complaining about the issue. Apple has asked them to install a baseband logger on their device to “track my connection to the tower”, and also answer a few specific questions pertaining to the issue.


These are the most common problems reported by iPhone XS and iPhone XS max users so far. We will update this post if any major new iPhone XS and iPhone XS Max issues are reported, along with a fix if it is available.

Should you avoid buying iPhone XS and iPhone XS Max because of these issues? I don’t think so. They seem to affect only some iPhone XS and iPhone XS Max users, and we expect Apple to fix these issues very soon. We’ll update the post as soon as the issues are fixed.

Let us know if you have faced any problems with your iPhone XS or iPhone XS Max in the comments below.

The article was last updated on October 8, 2018.

Like this post? Share it!